1. Easy steps to use?
- Dial the Access Number
- Follow the voice prompts, Select the language
- Enter the PIN number
- Dial your telephone number
International call:
Enter 0011 + Country Code + Area Code + Telephone Number
National call:
Enter Area Code + Telephone Number
2. What is the local access and toll free access?
Local access numbers are the phone numbers in your area in which you can use your phone card. The calling rates for local access numbers cheaper. You can get more minutes from your phone card by using a local access number. However, during heavy usage periods (like holidays), these numbers can be overloaded.
Toll free access numbers are the phone numbers that start with 1-800, etc. By using a toll free number, you are charged a slightly higher rate because your phone call is routed using the least busy line. Therefore, you have slightly fewer minutes but usually have less busy signal from the toll free access number.
3. How do I receive my phone card pins?
After processing the payment the phone card pin will appear once credit approval is given. Please print a copy for your record.
An email copy of the pin is automatically sent to your email address stored on our file.
At any time, you could also login to your account and view a list of all the pins you have purchased.
4. What if I lost my pin?
An email copy of the pin is automatically sent to your email address stored on our file.
5. How do I register as a new customer?
Before entering your credit card information, you need to login to your account first. If this is your purchase at you will need to set up your own login name and a password in order to create an account. Please remember to leave no spaces in your Login name or you may not be able to login to that account again. (For example, “phone cards” is an invalid login name but “phone cards” is valid.) If your login name has been taken, you will be prompted to enter a new login name. You must use an email address as your password because all purchase related correspondences will be sent to that email address.
6. What if get a busy signal?
When there is a high volume of calls (such as during holidays), there is the possibility of a busy signal. You may want to try your call at a different time.
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